RavenFrost Studios LLC ("RavenFrost Studios," "we," "us," or "our") is a registered limited liability company that operates the website located at ravenfroststudios.com (the "Site"), as well as related digital products, software, plugins, games, books, audiobooks, and merchandise (collectively, the "Services").
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services. By accessing or using any part of our Services, you acknowledge that you have read and understood this Privacy Policy.
We use the information we collect to:
If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with similar data protection laws, our legal bases for processing your personal data include:
We may share your information with:
We do not share your personal data with any other third parties except as described in this section.
We use cookies and similar technologies to:
You can control or disable non-essential cookies through your browser settings or any cookie consent mechanism we provide. Note that disabling certain cookies may affect the functionality of the Site.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
Depending on your jurisdiction, you may have the following rights regarding your personal data:
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information as defined under the CCPA.
To exercise any of these rights, contact us at the address in Section 14. We will respond to all verifiable requests within 30 days (or as required by applicable law).
Our Services are not directed to individuals under the age of 13 (or 16 in the EEA where applicable). We do not knowingly collect personal information from children under these ages. If we become aware that we have inadvertently collected personal data from a child under the applicable age threshold, we will take prompt steps to delete that information. If you believe a child has provided us with personal data, please contact us immediately at the address in Section 14.
RavenFrost Studios LLC is based in the United States. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
For users in the EEA or United Kingdom, we ensure that any international transfer of personal data is subject to appropriate safeguards as required under applicable data protection law, including Standard Contractual Clauses (SCCs) where required.
We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (TLS), access controls, and regular security reviews.
Our Site and Services may contain links to third-party websites, platforms, or services (including Amazon, YouTube, Epic Games FAB Marketplace, Unity Asset Store, Discord, and Twitter/X). This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our Site, as we have no control over their data practices and assume no responsibility for their content or privacy practices.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Services. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on the Site. Your continued use of the Services after any update constitutes your acceptance of the revised Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and RavenFrost Studios LLC ("RavenFrost Studios," "we," "us," or "our"), governing your access to and use of our website at ravenfroststudios.com and all associated services, products, software, plugins, digital content, games, books, audiobooks, and merchandise (collectively, the "Services").
By accessing or using any part of the Services, you represent that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.
We reserve the right to modify these Terms at any time at our sole discretion. When we make material changes, we will update the "Last Updated" date and may notify you via email or a Site notice. Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services.
You must be at least 13 years of age to use the Services. If you are under 18, you represent that you have parental or guardian consent to use the Services and that such parent or guardian has agreed to these Terms on your behalf. By using the Services, you represent and warrant that you meet all eligibility requirements.
The Services are intended for users located in jurisdictions where their use is lawful. It is your responsibility to ensure compliance with the laws of your jurisdiction.
RavenFrost Studios provides the following categories of Services, each subject to these Terms and any additional terms specific to that category:
Certain features of the Services may require you to create an account. When creating an account you agree to:
We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms or engaged in fraudulent, harmful, or abusive behavior.
All prices are listed in USD unless otherwise stated and are subject to change without notice. RavenFrost Studios reserves the right to modify pricing for any product or Service at any time. Price changes will not affect purchases already completed.
Payments are processed by third-party payment processors. You agree to provide accurate payment information. RavenFrost Studios does not store full payment card data. By completing a purchase, you authorize us (or our payment processor) to charge your payment method for the total amount shown at checkout, including applicable taxes.
Prices shown may or may not include applicable sales tax, VAT, or other taxes, depending on your jurisdiction. You are responsible for any taxes applicable to your purchases.
Upon purchase and payment confirmation, RavenFrost Studios grants you a limited, non-exclusive, non-transferable, revocable license to install and use the applicable software or plugin solely for your internal business or personal development purposes, subject to these Terms and any accompanying EULA or documentation.
Unless expressly authorized in writing by RavenFrost Studios, you may not:
Plugins purchased through the Epic FAB Marketplace or Unity Asset Store are additionally subject to the end-user license agreements and terms of those respective platforms. In the event of a conflict between those terms and these Terms, the marketplace terms govern solely with respect to the marketplace transaction.
We may provide updates, patches, or new versions at our discretion. We do not guarantee any specific update schedule. Support is provided on a best-effort basis unless a separate support agreement has been entered into.
Our AI-powered software tools are provided "as is" for use in creative and production workflows. You agree not to use AI software outputs in any manner that violates applicable laws, infringes third-party intellectual property rights, or constitutes deceptive, harmful, or fraudulent activity. AI-generated outputs may not be entirely accurate and should be reviewed before reliance.
Books, audiobooks, and other digital narrative content published by or under license from RavenFrost Studios are protected by copyright. Upon purchase, you receive a personal, non-transferable license to access and enjoy the content for your own private, non-commercial use. You may not reproduce, distribute, publicly display, adapt, or create derivative works from any book, audiobook, or narrative content without prior written permission from RavenFrost Studios.
Free content available on YouTube or other platforms (such as Tenebrica audiobook stories) is made available under the terms specified by those platforms and remains the intellectual property of RavenFrost Studios LLC.
Physical merchandise sold through our store is intended for personal use only. Resale or commercial use of RavenFrost Studios or Tenebrica branded merchandise without written authorization is prohibited. We make no warranties regarding the fitness of merchandise for any particular purpose beyond normal personal use. All merchandise descriptions and images are provided for illustrative purposes; actual products may vary slightly from images shown.
All content, materials, software, code, trademarks, logos, trade dress, characters, story elements, world-building, and other intellectual property available through the Services — including but not limited to the Tenebrica universe, Eidolon Nexus, Zero Resonance: Nullwave Protocol, and all RavenFrost Studios branding — are the exclusive property of RavenFrost Studios LLC or its licensors, protected by United States and international intellectual property laws.
Nothing in these Terms grants you any right, title, or interest in any RavenFrost Studios intellectual property except the limited license rights expressly stated herein. All rights not expressly granted are reserved.
If you believe your intellectual property rights have been infringed by content on our Site, please contact us at legal@ravenfroststudios.com with a detailed description of the alleged infringement.
You agree not to use the Services to:
If you submit, post, or transmit any content to us — including reviews, feedback, community posts, or other materials ("User Content") — you grant RavenFrost Studios a worldwide, royalty-free, sublicensable, non-exclusive license to use, reproduce, modify, adapt, publish, and display such User Content for the purpose of operating and promoting our Services.
You represent and warrant that you own or have the necessary rights to the User Content you submit and that it does not violate any third-party rights or applicable law. RavenFrost Studios reserves the right to remove any User Content at any time and for any reason without notice.
The Services may contain links to or integrate with third-party websites, platforms, or services (including Epic Games, Unity Technologies, Amazon, YouTube, Discord, and Twitter/X). These links are provided for your convenience only. RavenFrost Studios has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party services. Your use of third-party services is governed solely by their respective terms and policies.
We do not warrant that:
TO THE FULLEST EXTENT PERMITTED BY LAW, RAVENFROST STUDIOS'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO RAVENFROST STUDIOS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100.00).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so the above limitations may not apply to you in full.
You agree to indemnify, defend, and hold harmless RavenFrost Studios LLC and its officers, members, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of or access to the Services; (b) your violation of these Terms; (c) your violation of any third-party right, including intellectual property or privacy rights; or (d) any User Content you submit.
Before initiating any formal dispute, you agree to first contact us at legal@ravenfroststudios.com and attempt to resolve the dispute informally for a period of at least thirty (30) days.
If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (for consumer disputes) or Commercial Arbitration Rules (for business disputes), except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction for claims relating to intellectual property infringement.
YOU AND RAVENFROST STUDIOS EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. All disputes must be brought in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
You may opt out of binding arbitration by sending written notice to legal@ravenfroststudios.com within thirty (30) days of first accepting these Terms. If you opt out, disputes will be resolved in the courts specified in Section 18.
These Terms are governed by and construed in accordance with the laws of the State of Wyoming, without regard to conflict of law principles. To the extent that court proceedings are permitted under these Terms, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Laramie County, Wyoming.
We reserve the right to suspend or terminate your access to all or any part of the Services at any time, with or without cause, and with or without notice, including for violation of these Terms. Upon termination, all licenses granted to you under these Terms will immediately cease. Provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and dispute resolution — will survive.
You may terminate your account at any time by contacting us. Termination does not entitle you to any refund except as expressly provided in Section 6.4.
For any questions regarding these Terms of Service, please contact us: